COMMUNICATION PUBLIC EDUCATION UNIT PROFILE

Ms. Gaudensia Simwanza. Manager, Communication and Public Education Unit

The Communication and Public Education Unit is under the Director General's Office. Click here for full organogram.

Communication and Public Education Unit is responsible for mantaining the relationship between the Authority and its stakeholders, provide unbiased information on regulatory functions to the public and developing and implementig customer service programmes.

The section is basically focused on three communication and public education areas namely Clinical public education, Communication and Public relations and Customer Care. It is headed by a Manager who is assisted with Public Education and Customer Care officers

The unit serves the following functions:

1. To advice on matters patterning to communication, public relations, customer care and education issues
2. To manage media relationship, press releases and conference
3. To coordinate Corporate Social Responsibilities (CSRs)
4. To manage organisational events including speech(es) preparations and notices
5. To communicate to the public on events related to Authority matters
6. To educate and sensitize the public on TMDA functions
7. To collect, analyse and disseminate information to the public in relation to regulated products
8. To develop public education programmes and health promotional interventions
9. To manage customers and handle their complaints and complements
10. To manage organisational events including speech(es) preparations and notices