Quality Control and Risk Management Unit Profile

QUALITY CONTROL AND RISK MANAGEMENT UNIT PROFILE


Ms. Grace Shimwela. Manager, Quality Control and Risk Management Unit

The Quality Control and Risk Management Unit is under the Director General's Office. Click here for full organogram.

Its objective is to provide assurance on TMDA’s ability to consistently provide quality services that meet customers and regulatory requirements through effective implementation of QMS and Risk Management

To fulfill the above objective, the Unit executes the following functions:

  1. Coordinate and monitor implementation and maintenance of QMS throughout TMDA;
  2. Coordinate development and review of Quality Policy as per ISO 9001 Standards;
  3. Maintain ISO 9001 certification;
  4. Prepare quality audit plan and conduct internal quality audits;
  5. Coordinate external quality audits and benchmarking assessments;
  6. Coordinate development, review and maintenance of guidelines, manuals and standard operating procedures (SOPs);
  7. Coordinate development, review of risk management framework and risk management policy;
  8. Coordinate and monitor implementation and maintenance of risk management initiatives within TMDA;
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